Legal notice

LEGAL NOTICE AND TERMS & CONDITIONS

1. GENERAL INFORMATION
This website is operated by Silk & Chips, S.L., with registered office at Calle Alcalá 160, 7D, 28028 Madrid, Spain.

Access to and use of this website, including the purchase of products and services, is subject to acceptance of these terms and conditions. If you do not agree with them, please refrain from using our site.

2. GENERAL CONDITIONS OF USE
By accessing our website, the user agrees not to use our products and services for any illegal or unauthorized purpose. Transmitting viruses or any malicious code is prohibited.

We reserve the right to refuse service to anyone, for any reason, at any time. Additionally, user content may be transferred unencrypted, except for credit card information, which is always encrypted.

3. ACCURACY AND SERVICE MODIFICATIONS
We do not guarantee that the information on our website is accurate, complete, or up to date. We reserve the right to modify the website content at any time without prior notice.

4. PRICES AND SERVICES
The prices of our products are subject to change without prior notice. We reserve the right to modify or discontinue any service at any time without prior notice.

5. ACCOUNTS AND BILLING
We may refuse any order and limit or cancel quantities purchased per person, household, or order. In the event of a modification or cancellation, we will attempt to notify you by email or telephone.

The user agrees to provide accurate, complete, and up-to-date information for all purchases made in our store.

6. THIRD-PARTY TOOLS AND LINKS
Our site may offer access to third-party tools or links over which we have no control. We are not responsible for the use of such tools or for the information these sites may collect.

7. USER COMMENTS AND PARTICIPATION
We reserve the right to edit or remove any content we deem inappropriate, offensive, illegal, or infringing upon the rights of third parties.

8. PERSONAL INFORMATION
The handling of personal information is governed by our Privacy Policy, which the user accepts by using this site.

9. PROHIBITED USES
The use of this site for any illegal or unauthorized activity is prohibited, including but not limited to:

Infringing intellectual property rights
Sending spam or malware
Impersonating others
Interfering with site or service security

10. LIMITATION OF LIABILITY
We do not guarantee that the use of our service will be uninterrupted, timely, secure, or error-free. Silk & Chips shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of this site or from products purchased.

11. CHANGES TO THE TERMS & CONDITIONS
We reserve the right to update, modify, or replace any part of these terms and conditions at any time. It is the user's responsibility to review this page periodically.

12. CONTACT
For any questions, suggestions, or complaints, you can write to us at:
📩 info@silkandchips.com

13. ONLINE DISPUTE RESOLUTION (ODR)
In the event of a dispute, consumers may use the European Union's Online Dispute Resolution (ODR) platform to resolve the conflict out of court via the following link:
🔗 https://ec.europa.eu/consumers/odr